PATIENT SATISFACTION SURVEY
Anderson Surgery Center would like to learn more about the quality of health care that patients receive in our facility. The results of this survey will be used to help us understand more about patient experiences in our facility.
The survey below asks for your experiences with the outpatient surgery or procedure you had at Anderson Surgery Center. We hope that you will take a few minutes to complete the questionnaire.
When answering the questions, please consider your visit to Anderson Surgery Center. Do not answer questions based on any other surgeries or procedures you might have had at another facility.
All information you provide will be confidential and is protected by the Privacy Act. Your answers to the survey will be grouped with answers from all other survey participants; your name and identifying information will not be linked to your answers when the data are analyzed. These results will help ensure that the care provided at Anderson Surgery Center is meeting patient needs and providing excellent customer service. Your participation is voluntary and will not affect any health care benefits you currently receive or will receive in the future.
If you have any questions about the survey, please call Shauna Cooper at 618-288-8332. If you need help in reading the questions or marking responses, a friend or family member can assist you. Thank you in advance for your participation.
This survey asks about your experience at Anderson Surgery Center. For this survey, we use the term “procedure” for diagnostic, surgical or other procedures. We refer to “facility” as the place where you had your procedure.
Please answer these questions only for the procedure(s) you had at Anderson Surgery Center. Do not include information from other procedures in your answers.